DV PRO 4X4

Privacy Policy

Business name: DV PRO 4×4 (PTY) LTD 
Email: powerlabsa@gmail.com
Address: Plot 67, 4th Street / Buiten Street, Sundra, Mpumalanga, 2200

DV PRO 4×4 is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1) What personal information we collect

We may collect and process the following information when you contact us, request a quote, or use our website:

  • Contact details: name, email address, phone number

  • Vehicle details: make/model and any information you provide about your vehicle or build requirements

  • Message content: any details you submit via forms, email, WhatsApp, or other communication

  • Website usage data: pages visited, device/browser information, approximate location, and interactions (via cookies/analytics)

2) How we collect your information

We collect personal information when you:

  • Fill in a contact/quote form on our website

  • Email us or contact us directly

  • Request services, pricing, or product information

  • Browse our website (via cookies and analytics tools)

3) Why we use your information

We use your personal information to:

  • Respond to enquiries and provide quotes

  • Provide our services and communicate about bookings and fitment

  • Improve our website and customer experience

  • Maintain internal records and business operations

  • Comply with legal and regulatory obligations

4) Legal basis for processing (POPIA)

We process personal information in line with POPIA and applicable laws, including for purposes such as:

  • Your consent (where required)

  • Performance of a contract or taking steps related to a service/quote you request

  • Legitimate business interests (e.g., responding to queries, improving services)

  • Compliance with legal obligations

5) How we share your information

We do not sell your personal information.

We may share your information only when necessary with:

  • Service providers who help us operate our website or communications (e.g., hosting, email, analytics)

  • Payment or banking providers (if applicable for transactions)

  • Regulatory or law enforcement bodies if required by law

All third parties are expected to handle your data responsibly and securely.

6) Cookies and analytics

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Understand website traffic and performance

  • Improve content and usability

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

7) How we protect your information

We take reasonable technical and organisational measures to secure personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

8) How long we keep your information

We keep personal information only for as long as necessary to:

  • Provide services and support

  • Maintain business and financial records

  • Meet legal, accounting, or regulatory requirements

9) Your rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Request deletion of your information (where legally permissible)

  • Object to or restrict certain processing

  • Withdraw consent (where processing is based on consent)

To make a request, contact us using the details below.

10) Links to other websites

Our website may include links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies.

11) Children’s privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from children.

12) Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.

13) Contact us

If you have questions about this Privacy Policy or how we handle personal information, contact:

DV PRO 4×4 (PTY) LTD
Email: powerlabsa@gmail.com
Address: Plot 67, 4th Street / Buiten Street, Sundra, Mpumalanga, 2200